Customer Control Panel - Starter Guide

01 Introduction to the Customer Control Panel (CCP)
Overview The new version of the Customer Control Panel (CCP) is a rich tool that helps Resellers and Customers to manage the products and services offered ...
Wed, 10 Feb, 2021 at 12:01 PM
02 How to Purchase a Subscription from Customer Control Panel
Overview This article will provide you with the necessary information and instruction about placing an order from the Customer Control Panel.  NOTE: In th...
Thu, 28 Jan, 2021 at 6:38 AM
03 How to Purchase Additional Resources
Login to your Customer Control Panel.   Click on the Subscription name from the left side menu.   Now you will see the RPost subscription informati...
Thu, 28 Jan, 2021 at 6:41 AM
04 How to Login to myCP (User’s Customer Control Panel)
Overview End-users will receive an email that allows them to access myCP. Customers can access Users' myCP from the Customer Control (CCP). This artic...
Thu, 28 Jan, 2021 at 7:13 AM
05 How to View Subscriptions from the Customer Control Panel
Overview If you leverage your customer to log in to the customer control panel, they can view their subscriptions. Process Login to the Customer Control...
Thu, 28 Jan, 2021 at 7:14 AM
06 How to Renew a Subscription
Overview If you leverage your customer to log in to the customer control panel, they can view and renew their subscriptions as well. Process Login to t...
Wed, 10 Feb, 2021 at 12:09 PM
07 How to Switch Service Plans
Overview The subscriptions having the flexibility to switch the plans, can be switched from the Customer Control Panel. NOTE: For subscriptions that do no...
Thu, 28 Jan, 2021 at 7:19 AM
08 How to Toggle Auto-renew Enable/ Disable
Overview If required, you can turn the auto-renew option of a subscription on or off. Follow the instructions in this article to learn how: Process Logi...
Thu, 28 Jan, 2021 at 7:22 AM
09 How to Toggle Between Tile and List Views on 'Users' Page
Login to the Customer Control Panel.   Click on the Users tab or tile.   You will see the available users. (Now it is showing as tile view)   C...
Thu, 28 Jan, 2021 at 7:31 AM
10 How to Upgrade Subscriptions/Add Licenses for Free Trials
Overview If you have the free trial version of a product, follow the steps in this article to upgrade to a paid version. Follow the below process to upgrad...
Thu, 28 Jan, 2021 at 7:38 AM