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Customer Control Panel - Starter Guide

01 Introduction to the Customer Control Panel (CCP)
02 How to Purchase a Subscription from Customer Control Panel
03 How to Purchase Additional Resources
04 How to Login to myCP (User’s Customer Control Panel)
05 How to View Subscriptions from the Customer Control Panel
06 How to Renew a Subscription
07 How to Switch Service Plans
08 How to Toggle Auto-renew Enable/ Disable
09 How to Toggle Between Tile and List Views on 'Users' Page
10 How to Upgrade Subscriptions/Add Licenses for Free Trials

Browse Support Topics

For New Resellers

How to Use the Cloud Marketplace 6
Frequently Asked Questions 3
About Support 8

Cloud Referral

Cloud Referral - Starter Guide 4
Cloud Referral - FAQs 8
Cloud Referral Portal 6

Cloud Marketplace

Ideas Portal 2
Go-to-Market Hub 31
ConnectWise Integration Guide 15
Billing - General 14
Cloud Marketplace - Starter Guide 28
Shopping Cart Feature 5
Billing - Net Terms - FAQs 16
Billing - Direct Debit - FAQs 16
Billing - Consolidated Invoicing - FAQs 19
Release Notes 29
Cloud Store 7
Cloud Store - Sales Category 5

Cloud Marketplace Integrations

PSA Integrations - Release Notes 14
PSA Integrations - ConnectWise 15
PSA Integrations - Autotask 9
Cloud Marketplace APIs 1

Reseller Control panel

Branding 9
New Unified Control Panel 113

Customer Control Panel

Customer Control Panel - Starter Guide 19

Backup and Disaster Recovery

Acronis 14
Dropsuite - NFR 4
IBM Spectrum Scale 2
IBM Spectrum Storage Insights Pro 9
IBM Spectrum Protect Plus 9
Storage Guardian 11
Acronis Backup for O365 7
Acronis Backup - PAYG and Capped Storage 9
Acronis - Volume Pricing/ Branding and White Labeling 5
Dropmysite (DMS) 68
Dropsuite - Email Backup and Archiving 38
Commvault - Metallic 2
Cirrus - CT4 2

Business Applications

Adobe 12
HelloSign - Connect 2
Microsoft CSP Perpetual Software 3
Microsoft 365 NCE 18
Microsoft - Software Subscriptions in CSP 1
Microsoft – Windows 10 8
IBM SPSS Modeler 13
IBM SPSS Statistics 14
Autodesk 13
DocuSign 10
Intuit Quickbooks Online (QBO) 7
Microsoft Dynamics 365 for Financials 4
NCR 2
New Day At Work - Workspace 365 29

Cloud Enablement Services

AvePoint - Migration Suite 9
BitTitan – MSP Complete 17
IDSync 13
IDSync Reseller's Subscription 11

Communication and Collaboration

TeamViewer 1
Cisco Flex 1
Skype for Business (Microsoft Teams) 10
Cisco 1
Cisco Spark 3
DropBox 35
Google Workspace 19
Ingram Micro Hosted Exchange 33
Ingram Micro Microsoft Lync 4
Ingram Micro Sharepoint Foundation 2010 8
Intermedia 6
Microsoft Office 365 46
Nomadesk 16
InfraCom - MS Teams Direct Routing 2

Digital Marketing

Ecwid - Online Store 12
SiteLock 7

Industry Solutions

Microsoft Office 365 Charity 1
O365-Academics : Microsoft Office 365 - Education 4
FAQ - Microsoft EOL Subscription 1

Infrastructure

Ingram Micro IaaS Azure Security Services 1
IaaS Cost Optimization Services 4
IaaS Managed Services 8
Amazon Web Services (AWS) - Cloud Checker 17
Ingram Micro AWS FTR 1
IBM Cloud 15
Ingram Micro Cloud Orchestrator (IMCO) 33
Microsoft Azure 71
Google Cloud Platform (GCP) 6

Security

Check Point 10
Cisco Umbrella 4
DeliverySlip Secure Messaging 28
Entrust 16
ESET 13
IBM MaaS360 with Watson 41
IBM Security Verify 13
Kaspersky Lab 17
Norton 26
Norton WiFi Privacy 12
Rpost - RMail 8
Sophos 1
Spamina 14
Symantec Email Security Safeguard 5
Symantec Endpoint Protection - Migration 5
Trend Micro - Cloud App Security 6
Trend Micro - Hosted Email Security (HES) 17
Trend Micro - Worry Free Business Security 11
Hornet Security 2

Services

Comms Care 2

Connect

Microsoft 365 Connect 7
Connect 14

Cloud Platform

Cloud Solutions 1