Dropsuite - Email Backup and Archiving

01 Dropmyemail - Starter Guide
Dropmyemail - Starter Guide Dropmyemail has 3 subscriptions to select from on the Ingram Micro Cloud Marketplace: 1) Business Email Backups 2) Personal...
Thu, 28 Jan, 2021 at 3:45 AM
02 How to Purchase Dropsuite Email Backup and Archiving from the Reseller Control Panel
Overview Resellers can buy Email Backup and Archiving Subscription for their customers from the New Reseller Control Panel. Dropsuite provides the backup a...
Thu, 28 Jan, 2021 at 4:05 AM
03 How to: Check Provisioning Status for Dropsuite - Email Backup and Archiving
Once you have completed the purchase process on the Ingram Micro Cloud Marketplace, you can check whether your Customer’s Dropmyemail subscription has been ...
Thu, 28 Jan, 2021 at 4:20 AM
04 How to: Upgrade/Downgrade a Dropmyemail Subscription
For Personal Email Backups upgrade and downgrade is based on changing the storage space limit. You can select between: 5GB, 10GB, 25GB, 50GB, 75GB or 150GB....
Thu, 28 Jan, 2021 at 4:28 AM
05 How to : Login to the Dropsuite Portal
Important! Access to the Dropsuite Portal must ALWAYS be from the Customer Control Panel (CCP). Access to the Drop-suite Portal is the same across all Drop...
Thu, 28 Jan, 2021 at 4:32 AM
06 How to : Setup Backup/Archive for a Mailbox (Email Provider : Others)
This article applies only to Email Providers other than Google Apps Account, Gmail Account and O365. Note: For Personal Email Backups you can associate as ...
Thu, 28 Jan, 2021 at 4:45 AM
07 How to : Setup Backup/Archive for a Mailbox (Email Provider: Gmail/O365)
This article applies only to Google Apps Account, Gmail Account and O365. Note: For Personal Email Backups you can associate as many emails with your subsc...
Thu, 28 Jan, 2021 at 4:52 AM
08 Reseller Support Panel - User Manual - Errors – Probable Causes & General Steps for Finding a Resolution
The following table describes the most common errors. Once an error’s root cause is identified you can take the necessary steps to resolve it. Phase/Error...
Thu, 28 Jan, 2021 at 4:59 AM
09 Reseller Support Panel - User Manual - How to : Contact Dropmyemail (DME) Support
If all attempts to diagnose the error has been exhausted then it is time to contact Dropmyemail (DME) Support. You can contact Dropmyemail (DME) Support ei...
Thu, 28 Jan, 2021 at 5:23 AM
10 Reseller Support Panel - User Manual - How to : Generate Error Logs
1) Select the operation’s tab corresponding to the operation which showed an error 2) Under the operation select the phase/error that was highlighted ...
Thu, 28 Jan, 2021 at 5:27 AM