Solution home Backup and Disaster Recovery

Dropsuite - Email Backup and Archiving

01 Dropmyemail - Starter Guide
02 How to Purchase Dropsuite Email Backup and Archiving from the Reseller Control Panel
03 How to: Check Provisioning Status for Dropsuite - Email Backup and Archiving
04 How to: Upgrade/Downgrade a Dropmyemail Subscription
05 How to : Login to the Dropsuite Portal
06 How to : Setup Backup/Archive for a Mailbox (Email Provider : Others)
07 How to : Setup Backup/Archive for a Mailbox (Email Provider: Gmail/O365)
08 Reseller Support Panel - User Manual - Errors – Probable Causes & General Steps for Finding a Resolution
09 Reseller Support Panel - User Manual - How to : Contact Dropmyemail (DME) Support
10 Reseller Support Panel - User Manual - How to : Generate Error Logs

Browse Support Topics

For New Resellers

How to Use the Cloud Marketplace 6
Frequently Asked Questions 3
About Support 7

Cloud Referral

Cloud Referral - Starter Guide 4
Cloud Referral - FAQs 8
Cloud Referral Portal 6

Cloud Marketplace

Ideas Portal 2
Go-to-Market Hub 31
ConnectWise Integration Guide 15
Billing - General 14
Cloud Marketplace - Starter Guide 28
Shopping Cart Feature 5
Billing - Net Terms - FAQs 16
Billing - Direct Debit - FAQs 16
Billing - Consolidated Invoicing - FAQs 19
Release Notes 29
Cloud Store 7
Cloud Store - Sales Category 5

Cloud Marketplace Integrations

PSA Integrations - Release Notes 14
PSA Integrations - ConnectWise 15
PSA Integrations - Autotask 9
Cloud Marketplace APIs 1

Reseller Control panel

Branding 9
New Unified Control Panel 113

Customer Control Panel

Customer Control Panel - Starter Guide 19

Backup and Disaster Recovery

Acronis 14
Dropsuite - NFR 4
IBM Spectrum Scale 2
IBM Spectrum Storage Insights Pro 9
IBM Spectrum Protect Plus 9
Storage Guardian 11
Acronis Backup for O365 7
Acronis Backup - PAYG and Capped Storage 9
Acronis - Volume Pricing/ Branding and White Labeling 5
Dropmysite (DMS) 68
Dropsuite - Email Backup and Archiving 38
Commvault - Metallic 2
Cirrus - CT4 2

Business Applications

Adobe 12
HelloSign - Connect 2
Microsoft CSP Perpetual Software 3
Microsoft 365 NCE 18
Microsoft - Software Subscriptions in CSP 1
Microsoft – Windows 10 8
IBM SPSS Modeler 13
IBM SPSS Statistics 14
Autodesk 13
DocuSign 10
Intuit Quickbooks Online (QBO) 7
Microsoft Dynamics 365 for Financials 4
NCR 2
New Day At Work - Workspace 365 29

Cloud Enablement Services

AvePoint - Migration Suite 9
BitTitan – MSP Complete 17
IDSync 13
IDSync Reseller's Subscription 11

Communication and Collaboration

TeamViewer 1
Cisco Flex 1
Skype for Business (Microsoft Teams) 10
Cisco 1
Cisco Spark 3
DropBox 35
Google Workspace 19
Ingram Micro Hosted Exchange 33
Ingram Micro Microsoft Lync 4
Ingram Micro Sharepoint Foundation 2010 8
Intermedia 6
Microsoft Office 365 46
Nomadesk 16
InfraCom - MS Teams Direct Routing 2

Digital Marketing

Ecwid - Online Store 12
SiteLock 7

Industry Solutions

Microsoft Office 365 Charity 1
O365-Academics : Microsoft Office 365 - Education 4
FAQ - Microsoft EOL Subscription 1

Infrastructure

Ingram Micro IaaS Azure Security Services 1
IaaS Cost Optimization Services 4
IaaS Managed Services 8
Amazon Web Services (AWS) - Cloud Checker 17
Ingram Micro AWS FTR 1
IBM Cloud 14
Ingram Micro Cloud Orchestrator (IMCO) 33
Microsoft Azure 72
Google Cloud Platform (GCP) 6

Security

Check Point 10
Cisco Umbrella 4
DeliverySlip Secure Messaging 28
Entrust 16
ESET 13
IBM MaaS360 with Watson 41
IBM Security Verify 13
Kaspersky Lab 17
Norton 26
Norton WiFi Privacy 12
Rpost - RMail 8
Sophos 1
Spamina 14
Symantec Email Security Safeguard 5
Symantec Endpoint Protection - Migration 5
Trend Micro - Cloud App Security 6
Trend Micro - Hosted Email Security (HES) 17
Trend Micro - Worry Free Business Security 11
Hornet Security 2

Services

Comms Care 2

Connect

Microsoft 365 Connect 7
Connect 14

Cloud Platform

Cloud Solutions 1