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DropBox

FAQ-When I log in to my Customer’s Control Panel, I receive the following error message. ‘There is no Admin user in the list. You must create a new Admin user using the Account/Admin tab.’ What can I do?
FAQ-Why is my VAR the Team Admin and how do I remove the VAR from my account?
FAQ: Why is my Reseller the Team Admin? How do I reassign the role of the Team Admin’s account?
How to: View a Team Member’s Information
How to: View Different Usage Reports

Browse Support Topics

For New Resellers

How to Use the Cloud Marketplace 6
Frequently Asked Questions 3
About Support 7

Cloud Referral

Cloud Referral - Starter Guide 4
Cloud Referral - FAQs 8
Cloud Referral Portal 6

Cloud Marketplace

Ideas Portal 2
Billing - General 17
Cloud Marketplace - Starter Guide 29
Shopping Cart Feature 5
Billing - Net Terms - FAQs 16
Billing - Direct Debit - FAQs 16
Billing - Consolidated Invoicing - FAQs 19
Release Notes 33
Cloud Store 7
Cloud Store - Sales Category 5

Cloud Marketplace Integrations

PSA Integrations - Introduction & Release Notes 21
PSA Integrations - Syncro 10
PSA Integrations - ConnectWise 15
PSA Integrations - Autotask 9
Cloud Marketplace APIs 2
PSA Integrations - QuickBooks 6
PSA Integrations - Xero 9

Reseller Control panel

Branding 9
New Unified Control Panel 117

Customer Control Panel

Customer Control Panel - Starter Guide 19

Security Solutions

Check Point 10
Cisco Umbrella 4
DeliverySlip Secure Messaging 28
Entrust 16
ESET 3
IBM MaaS360 with Watson 45
IBM Security Verify 13
Kaspersky Lab 17
Rpost - RMail 8
Sophos 1
Spamina 14
Trend Micro - Cloud App Security 6
Trend Micro - Hosted Email Security (HES) 17
Trend Micro - Worry Free Business Security 11
Hornet Security 2

Cloud Infrastructure Solutions

Ingram Micro IaaS Azure Security Services 1
IaaS Cost Optimization Services 4
IaaS Managed Services 8
Amazon Web Services (AWS) - Cloud Checkr 11
Ingram Micro AWS FTR 1
IBM Cloud 16
Ingram Micro Cloud Orchestrator (IMCO) 33
Microsoft Azure 61
Google Cloud Platform (GCP) 6
AWS Simple Active Directory & Workspaces 2

Business Applications

Adobe 14
HelloSign - Connect 2
Microsoft CSP Perpetual Software 3
Microsoft 365 NCE 19
Microsoft - Software Subscriptions in CSP 1
Microsoft – Windows 10 8
IBM SPSS Modeler 13
IBM SPSS Statistics 14
Autodesk 22
DocuSign 10
Intuit Quickbooks Online (QBO) 7
Microsoft Dynamics 365 for Financials 4
New Day At Work - Workspace 365 29
Microsoft: Announcements 2
Microsoft: General Information 1

Communication and Collaboration

TeamViewer 1
Cisco Flex 1
Skype for Business (Microsoft Teams) 10
Cisco 1
Cisco Spark 3
DropBox 35
Google Workspace 19
Ingram Micro Microsoft Lync 4
Intermedia 6
Microsoft Office 365 46
Nomadesk 16
InfraCom - MS Teams Direct Routing 2

Backup and Disaster Recovery

Acronis 14
Dropsuite - NFR 4
IBM Spectrum Scale 2
IBM Spectrum Storage Insights Pro 9
IBM Spectrum Protect Plus 9
Storage Guardian 11
Acronis Backup for O365 7
Acronis Backup - PAYG and Capped Storage 9
Acronis - Volume Pricing/ Branding and White Labeling 5
Dropmysite (DMS) 68
Dropsuite - Email Backup and Archiving 38
Commvault - Metallic 2
Cirrus - CT4 2

Professional Services, Management and Training

AvePoint - Migration Suite 9
BitTitan – MSP Complete 17
Pluralsight 1

Digital Marketing Solutions

Ecwid - Online Store 12
SiteLock 7

Industry Solutions

Microsoft Office 365 Charity 1
O365-Academics : Microsoft Office 365 - Education 4
FAQ - Microsoft EOL Subscription 1

Ingram Micro Services

Comms Care 2

Connect

Microsoft 365 Connect 7
Connect 14

Cloud Platform

Cloud Solutions 1