Symantec Endpoint Protection - Migration

FAQ - How long does the upgrade take?
Once the upgrade order is successfully completed, the VAR or Customer should be able to access the SEP Cloud console. The admin can control when the end...
Mon, 28 Dec, 2020 at 10:08 AM
FAQ - Symantec Enterprise Service Provider (ExSP) Migration
1. When we convert a customer, will it automatically convert to annual billing or monthly? All licenses will upgrade to SEP Cloud for Devices (Monthly) su...
Thu, 14 Jan, 2021 at 6:02 AM
FAQ - When Reseller can actually upgrade their customer?
You are notified through the SEP console 30 days before your customers are automatically upgraded. In the console all the details mentioned in upgrade readi...
Mon, 28 Dec, 2020 at 10:09 AM
FAQ - Why does the Upgrade Button appear to be grayed out in my SEP Cloud Console Upgrade readiness page?
If you see the upgrade button is gray for your customers, it means that they are in a queue to be upgraded. Once we are ready to upgrade them, they will ...
Mon, 28 Dec, 2020 at 10:09 AM
Symantec Endpoint Protection Cloud - Migration Process Workflow
Overview This document will provide the information about SEP to SEP Cloud Upgrade or Migration Process Workflow. Process Workflow     Abbreviations ...
Wed, 3 Feb, 2021 at 7:05 AM