ESET

01 ESET Starter Guide
  ESET uses the ERA (ESET Remote Administrator) Management Console to manage multiple licenses across multiple platforms and even multiple customers. Access...
Thu, 4 Feb, 2021 at 9:07 AM
02 How to Purchase ESET Subscription from the Reseller Control Panel
Overview This article will provide you with the necessary instruction and information about placing an order for ESET subscription for your customer from t...
Thu, 4 Feb, 2021 at 9:12 AM
03 How to: Create a Security Administrator
The Security Administrator’s role is to manage and assign licenses. In most cases, you the reseller, will be the Security Administrator. If someone else is ...
Thu, 4 Feb, 2021 at 9:19 AM
04 How to: Delete a Security Administrator
Follow the instructions in this article to delete a Security Administrator. 1) Log in to your customer’s control panel   2) Select the ESET tab   3) On...
Thu, 4 Feb, 2021 at 9:21 AM
05 How to: Place an ESET Subscription on Hold
When an ESET subscription is placed on hold it prevents any administrative tasks from being performed. 1) Log in to your Reseller control panel.   2) Cli...
Thu, 4 Feb, 2021 at 9:22 AM
06 How to: Reset ERA Management Console Login Credentials
To change the credentials of a user for  ESET, follow the below steps: 1) Login to the ESET Security Management Console with Admin Credentials. 2) Based o...
Mon, 28 Dec, 2020 at 10:43 AM
07 How to Disable or Enable Automatic Renewal of ESET Subscription
Objective You can Disable or Enable Automatic Renewal of ESET subscription from the Customer Control Panel. Process Login to the Customer Control Panel....
Thu, 4 Feb, 2021 at 9:24 AM
08 How to Renew the ESET Subscription from the Customer Control Panel
Objective This document will provide you with necessary information about How to Renew ESET subscription from the Customer Control Panel manually. By defau...
Thu, 4 Feb, 2021 at 9:34 AM
09 How to Cancel the ESET Subscription from the Customer Control Panel
Objective If you wish to discontinue the ESET services and want to cancel the subscription, so you can do this from the Customer Control Panel. Process ...
Thu, 4 Feb, 2021 at 9:40 AM
FAQ: ESET Knowledgebase for Business Support
For ESET Business users, navigate to the following link: https://support.eset.com/?segment=business&locale=en_EN
Mon, 28 Dec, 2020 at 10:45 AM